Mike and Francesca,
I am happy we got to speak today. Mike as I said on the phone, every time I call or stop in the office, everyone is always welcoming , inviting and very kind.
For the last year, or so, I primarily have been communicating with Francesca, and she has been great. Always a pleasure to speak to. Your staff has really made me feel that you care for us.
Mike, Thanks for everything you do for me, and the FDNY.
Its Greatly appreciated.
Best Regards
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